Privacy Policy
Effective Date: October 2, 2026
Shine Support Services respects the privacy of its employees, clients, applicants, and other individuals whose information may be collected through our website and business operations.
Information We Collect
Shine Support Services may collect personal information that you voluntarily provide to us, including your name, address, telephone number, email address, employment information, and other information necessary to provide services, manage employment, communicate with staff, or conduct normal business operations.
We may also collect limited technical information when you visit our website, such as browser type, device information, IP address, and website usage information.
How We Use Information
Information collected by Shine Support Services may be used to provide and administer our services; communicate with employees, applicants, clients, guardians, providers, and other authorized individuals; manage scheduling, assignments, employment, and administrative functions; send operational notices and other work-related communications; maintain the security and operation of our systems; and meet legal, regulatory, contractual, and recordkeeping requirements.
SMS and Mobile Messaging
Shine Support Services may use SMS text messaging for internal employee communications and other authorized operational communications. Messages may include scheduling information, work assignments, reminders, notifications, and other information related to Shine Support Services operations.
Message frequency varies. Message and data rates may apply. Recipients may reply STOP to opt out of SMS messages or HELP for assistance.
We do not sell or share SMS opt-in data, mobile telephone numbers, or messaging consent information with third parties or affiliates for marketing or promotional purposes.
Information may be disclosed to service providers that process communications or provide technical services on behalf of Shine Support Services when necessary to operate our systems, subject to appropriate confidentiality and data-protection obligations. SMS consent is not transferred to such parties for their own marketing or promotional use.
Protection of Information
Shine Support Services uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.
Disclosure of Information
Shine Support Services may disclose information when reasonably necessary to provide services, conduct business operations, comply with applicable law or legal process, protect the rights or safety of individuals, or work with service providers performing services on our behalf. We do not sell personal information for marketing purposes.
Changes to This Policy
Shine Support Services may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
Shine Support Services
8337 US 221 N
Marion, NC 28752
Phone: (828) 460-2280
Email: taylor@shinesupportservicesnc.com