Taylor  is the CEO of SHINE Support Services and has been dedicated to the field of intellectual and developmental disabilities (I/DD) from an early age. Growing up with an older brother who has I/DD, Taylor developed a deep understanding and passion for supporting individuals with special needs. She has spent her career advocating for those who need it most, creating environments where clients can thrive with dignity and independence.

A mother of four—two of whom are adopted—Taylor brings a compassionate, family-centered approach to leadership. Her vision for SHINE is rooted in empowering both clients and staff, providing them with the resources and support needed to succeed. Taylor’s personal and professional experiences shape her commitment to fostering a nurturing, inclusive environment where everyone is valued.

Matthew is one of the owners of SHINE Support Services, bringing a wealth of experience and a strong, hands-on approach to the company's operations. A former U.S. Marine, Matthew served as an Air Traffic Controller for 10 years in Beaufort, SC, where he honed his leadership, problem-solving, and organizational skills.

After transitioning from the military, Matthew returned home and purchased SHINE Support Services with his wife, Taylor. Matthew is instrumental in maintaining the company’s facilities, ensuring that everything runs smoothly and efficiently. His practical approach, combined with his calm and steady leadership, plays a crucial role in SHINE’s success. Matthew is committed to providing exceptional service to clients and creating a supportive, well-managed environment for the SHINE team.

Lindsay Davis is a knowledgeable and dedicated Billing Analyst at SHINE Support Services, bringing extensive experience in financial management and billing operations. Her expertise ensures accurate processing, compliance, and seamless financial reporting, contributing to the organization's overall success.

Beyond her analytical role, Lindsay's compassionate spirit truly sets her apart. She frequently steps away from her desk to engage with the individuals SHINE serves, bringing joy and positivity wherever she goes. Whether sharing a smile, lending a listening ear, or participating in activities, Lindsay's presence brightens the day of those around her. Her dedication to both her professional responsibilities and the well-being of others makes her a valued and integral part of the SHINE team.

Cissy is a registered nurse with a passion for delivering compassionate, high-quality care to individuals with intellectual and developmental disabilities. At SHINE Support Services, she plays a key role in supporting the health and wellness of our clients, ensuring that they receive personalized care that meet their unique needs. Cissy’s clinical expertise, combined with her empathetic approach, ensures that SHINE’s clients are cared for in the most nurturing and professional manner.

Nikii serves as the HR Business Partner at SHINE Support Services, where she is responsible for managing human resources functions, including recruitment, training, and employee relations. With a strong background in HR and a deep commitment to supporting staff, Nikii ensures that SHINE fosters a positive and collaborative work environment. Her focus on employee development and organizational effectiveness helps SHINE maintain its high standards for both staff and client care.

Chelsea is the Client Services Manager at SHINE Support Services, where she is responsible for overseeing client intake, care coordination, and ensuring that each individual receives the services they need to live a fulfilling life. With an extensive background in the field, Chelsea is committed to advocating for her clients, working closely with families, and ensuring that SHINE provides the best possible care. Her strong communication skills and attention to detail ensure that every client’s needs are met with compassion and efficiency.

Brian Kaylor brings a hands-on, solutions-focused approach to his role as Floor Supervisor at SHINE Support Services. With years of experience in direct care and team leadership, Brian ensures that daily operations run smoothly and efficiently, creating a supportive environment for clients and staff alike. His dedication to excellence and attention to detail help maintain the high standards SHINE is known for. Whether coordinating schedules, managing resources, or mentoring staff, Brian is committed to fostering a positive, productive atmosphere where everyone can thrive.

Michael Warriner is the Lead Qualified Professional (QP) at SHINE Support Services, bringing an extensive background in the behavioral health field. With years of experience supporting individuals with intellectual and developmental disabilities (I/DD), Michael is passionate about providing person-centered care and developing individualized support plans. His leadership, dedication, and deep understanding of behavioral health make him an invaluable advocate for the clients and staff at SHINE.

Keisha Ollis is a compassionate and highly skilled Qualified Professional with extensive experience in developing personalized care plans for individuals with I/DD. Her expertise in client advocacy and her ability to build strong relationships with clients and their families make her an invaluable member of the SHINE team. Keisha is passionate about empowering individuals to achieve their goals while ensuring their care is tailored to meet their unique needs. Her dedication and knowledge play a crucial role in creating a supportive environment that fosters growth and independence.

Rebekah Wyatt is a knowledgeable and empathetic Qualified Professional who brings years of experience in care planning and advocacy to SHINE Support Services. Known for her calm demeanor and attention to detail, Rebekah excels in crafting individualized care plans that prioritize each client's well-being and aspirations. She works closely with clients, families, and team members to ensure seamless communication and exceptional care. Rebekah’s commitment to enriching the lives of those she serves makes her an integral part of the SHINE team.

Kellie Wilson is the Administrative Assistant at SHINE Support Services, providing essential support to ensure daily operations run smoothly. With her exceptional organizational skills and attention to detail, she plays a key role in coordinating schedules, managing communications, and assisting both staff and clients. Kellie's positive attitude and dedication make her an integral part of the SHINE team.

Justin Plemmons brings energy and enthusiasm to his role as Marketing Director and Community Liaison at SHINE Support Services. With a talent for building strong relationships and connecting with people, Justin is dedicated to representing SHINE’s values both within the organization and throughout the community. His approachable nature and commitment to fostering meaningful connections ensure that SHINE remains a trusted partner for clients, families, and community members alike. Justin’s passion for creating positive experiences and strengthening bonds makes him an essential part of the SHINE team.